Customer Service Appointments

Welcome to HCAD's online customer service appointment portal.

**Please note: If you are trying to file a PROTEST, return to HCAD.org where you can access Online Services or Forms in order to file a protest.

This system is to schedule a convenient time to receive customer service assistance with questions or problems relating to your property. To make an appointment, click "Make an appointment". If you already have an existing appointment, you can also reschedule, as well as cancel it.

To make a new appointment you must acknowledge that your personal data will be temporarily stored.

New Customer Service Appointment Help instructions

Edit/Cancel appointment Help instructions